• 
  Teacher TBD
• Students 0/10 Students
• Category Soft Skills
• 12 Modules 0 Lessons /0 Quizes

Course Description

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

What attendees will learn

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Differentiate between process and content in the context of a group discussion.
• Provide tips in choosing and preparing for facilitation.
• Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
• Ways a facilitator can help a group reach a consensus.
• Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
• Define what interventions are, when they are appropriate and how to implement them.

Target Audience

The recommended audience for the course is all employees, supervisors and managers.

Course Breakdown

This course consists of a 1 day training session divided into 12 modules, with multiple in-session evaluations to measure the learners understanding of course material.

• Getting Started
• Understanding Facilitation
• Process vs. Content
• Laying the Groundwork
• Tuckman and Jensen’s Model of Team Development
• Building Consensus
• Reaching a Decision Point
• Dealing with Difficult People
• Addressing Group Dysfunction
• About Intervention
• Intervention Techniques
• Wrapping Up